The purchase of a ticket implies full acceptance on behalf of the passenger of the following general conditions of transport:
The term « passenger » is used for people carried, the term « carrier » designates SNGV 2 MOOREA.
The medical transport of passengers will be formally subject to specific terms established between the contractor and SNGV 2 MOOREA.
All employees of the carrier will be eligible beneficiaries of rights guaranteed by the present general conditions.
Except where stated otherwise, the contract to transport persons, luggage and/or vehicles, will be governed by the Law of the flag.
The vehicle, including any trailer, caravan and their contents constitute one unit of shipment boarded without any statement of value.
SNGV 2 MOOREA reserves the right to modify fares and costs of services rendered according to the regulation of current prices and especially after submission of fares to authorities.
The responsibility of the carrier is subject to the Law of the flag, but also by applied international conventions and the specific conditions that follow.
Transport of passengers, their luggage and animals
ARTICLE 1 – This ticket is a contract of transport. It is governed by the French Transport Code and by the European and international texts which apply to maritime transport, but only in the cases and limits wherein these legal texts are mandatory for the parties.
ARTICLE 2 – This ticket, issued by the SNGV 2 MOOREA, is valid for the (adult, child, vehicle, …) category and the duration indicated. This ticket becomes void after a period of one year (365 days) and is not eligible for refund. Conditions of use or validity may be subject to change in the case of special or promotional fares, and will be brought to the attention of the passenger.
ARTICLE 3 – SNGV 2 MOOREA reserves the right to substitute one of its vessels for that which has been announced for departure. The fare paid to the vessel put into service will be applied regardless of whether the fare higher or lower than previously determined. If the passenger wishes to board, he will be responsible for the balance, or he will be refunded the difference in price. Otherwise, if the passenger does not wish to board, the ticket will be refunded.
ARTICLE 4 – The passenger must present themselves at least thirty (30) minutes before the departure time of the vessel and will board within the limits of available seats. The passenger agrees to submit to any measures carried out by the carrier, his agents or his representatives, and in any case to the regulations established by the SNGV 2 MOOREA aboard its ships, including the rules posted on board in the common areas that are accessible to the public.
The passenger will be held responsible for any damage of any kind that he may cause to himself or to the carrier’s ships, personnel and goods, or to other passengers and third parties. The same applies to damage of any kind, caused by the goods, persons and animals in the passenger’s custody.
The carrier reserves the right to refuse vessel access to any passenger refusing to submit to the boarding control, and/or whose current situation on the day of boarding does not comply with his ticket (passenger type, vehicle, luggage, …) or to request a payment for the appropriate price.
ARTICLE 5 – SNGV 2 MOOREA reserves the right to refuse vessel access to any passenger who has a physical or mental condition that may prevent them from travelling safely, and to passenger who has taken drugs, hallucinogens, or alcohol which may result in their behavior becoming dangerous for other passengers.
In all cases listed above, the passenger may be held liable in the event of damage to his own person, to the ship, to goods and equipment, to third parties and to the goods of third parties.
ARTICLE 6 – Children under the age of 16 are not permitted to travel unaccompanied. They must remain in the custody of parents or any other guardian who is responsible for them and they are not permitted to circulate in the ship unaccompanied.